Privacy Policy & Messaging Terms and Conditions

1. Introduction

Thornburgh Law, LLC ("we," "us," or "our") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect the personal information you share with us when you visit our website or contact us for legal services.

By using our website or submitting your information through our contact form, you agree to the practices described in this policy.

2. Information We Collect

When you contact us through our website, we may collect:

• Full name
• Email address
• Phone number
• A brief description of your legal matter or inquiry

We do not collect sensitive personal or financial information through our website. Information submitted through our contact form is transferred to our case management system (MyCase) for internal review and follow-up by our legal team.

3. How We Use Your Information

The information you provide is used solely for the following purposes:

• To respond to your inquiry and assess how we may assist you
• To schedule consultations or follow-up communications
• To communicate with you by phone, email, or SMS text message (where you have opted in)
• To maintain internal records of our client interactions and case management

4. Data Sharing

Customer data is not shared with third parties for promotional or marketing purposes.

Mobile opt-in and consent information are never shared with anyone for any purpose.

Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

5. Data Storage and Security

Your information is stored securely within MyCase, a professional legal practice management platform with industry-standard security protocols. We take reasonable precautions to protect your personal data from unauthorized access, loss, or misuse.

However, no method of electronic transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Website Analytics

Our website may use basic cookies or third-party analytics tools (such as Google Analytics) to understand how visitors interact with our site. This information is collected in aggregate and is not linked to individual identities. You may disable cookies through your browser settings at any time.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to any legal obligations we may have to retain it
• Opt out of SMS communications at any time (see Section 9 below)

To exercise any of these rights, please contact us at carrie@thornburghlaw.com.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Thornburgh Law, LLC — Messaging Terms and Conditions

By providing your phone number and opting in to SMS communications, you agree to the following terms:

• The messaging program consists of general conversational messaging to answer questions and provide support to clients.
• You can cancel the SMS service at any time. Just text ‘STOP’ to the phone number from which you received messages. After you send the SMS message ‘STOP’ to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.
• If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at carrie@thornburghlaw.com.
• Carriers are not liable for delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
• If you have any questions regarding privacy, please read our privacy policy contained in the rest of this document.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Thornburgh Law, LLC

Email: carrie@thornburghlaw.com

Website: thornburghlaw.com